Zendesk vs Intercom: Which is better? Zendesk is renowned for its comprehensive range of functionalities, including advanced email ticketing, live chat, phone support, and a vast knowledge base. Its ability to seamlessly integrate with various applications further amplifies its versatility. The ease of use and customization options play a significant role in the seamless integration… Lees verder Instant data warehouse and data syncing for Zendesk and Intercom
Categorie: Artificial intelligence
How Fintech Companies Can Keep Their Customer Service Competitive
How is AI transforming customer service in FinTech? They can also act as a digital assistant for your service agents, collecting key information before transferring to a person. Because they solve some simple issues, chatbots help with case deflection, allowing your agents to focus on more strategic work. Self-service includes your help center (also known… Lees verder How Fintech Companies Can Keep Their Customer Service Competitive
16 AI bots with human names We all know Alexa, Siri, Cortana, and by Julian Harris
Customer Support Automation Powered by Generative AI And yes, you should know well how 45.9% of consumers expect bots to provide an immediate response to their query. For other similar ideas, read our post on 8 Steps to Build a Successful Chatbot Strategy. Well, for two reasons – first, such bots are likable; and second,… Lees verder 16 AI bots with human names We all know Alexa, Siri, Cortana, and by Julian Harris